Danforth Family Health Centre and Walk-in Clinic

Effective Date: March 1, 2026

Who we are

Our website address is: https://www.danforthfamilyhealthcentre.ca

Danforth Family Health Centre and Walk-in Clinic (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly, including through SMS communications.

Information We Collect

We may collect personal information such as:

Name

Phone number

Email address

Appointment details or medical inquiries

Any information you voluntarily provide through our website, forms, or communication

SMS Messaging (A2P Compliance)

By providing your phone number and opting in, you agree to receive SMS messages from Danforth Family Health Centre and Walk-in Clinic. These messages may include:

Appointment confirmations and reminders

Follow-ups related to your visit or care

Clinic announcements and updates

Promotional or marketing messages (only if consent is provided)

Message frequency may vary.

Consent & Opt-In

You may opt in to receive SMS messages by:

Filling out forms on our website

Booking an appointment

Providing verbal or written consent

SMS consent is not shared with third parties for marketing purposes.

Opt-Out Instructions

You can opt out at any time by:

Replying STOP to any message

Contacting our clinic directly

Once you opt out, you will no longer receive SMS communications unless you opt in again.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier.

How We Use Your Information

We use your information to:

Provide medical and healthcare services

Manage appointments and communication

Improve our website and services

Send SMS communications (with your consent)

Data Sharing & Third Parties

We do not sell or rent your personal information.

We may share your information with trusted service providers solely for operational purposes, including:

- SMS delivery providers

- Telecommunications carriers

These providers are required to maintain strict confidentiality and may only use your data to deliver communication services.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service. Their privacy policy is available at: https://automattic.com/privacy/. After approval, your profile picture is visible alongside your comment.

Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors may download and extract location data from images on the site.

Cookies

If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies will last for one year.

A temporary cookie is set when visiting the login page to check browser compatibility. It contains no personal data and is discarded upon closing your browser.

Login cookies last for two days, and screen preference cookies last for one year. If “Remember Me” is selected, login persists for two weeks.

If you edit or publish content, an additional cookie is stored and expires after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (videos, images, etc.). These behave as if you visited the external website directly.

These external sites may collect data, use cookies, and track your interaction.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

Comments and their metadata are retained indefinitely.

For registered users (if any), personal information is stored in user profiles. Users can view, edit, or delete their personal data (except usernames). Website administrators can also access and edit that information.

What Rights You Have Over Your Data

You may:

Request a copy of your personal data

Request corrections or deletion

This excludes data required for legal or administrative purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Contact Information

If you have questions about this Privacy Policy or your data:

Danforth Family Health Centre and Walk-in Clinic

📍 3003 Danforth Avenue, Unit 5, East York, Ontario

📞 416-694-4343

📧 info@danforthfamilyhealthcentre.ca

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.